USPS Processing and Delivery Issues

While we do guarantee our side of the process, we cannot guarantee the delivery of your letters as that's controlled by the USPS.  Therefore, we promise we will get your letters into the USPS delivery stream with extreme speed and accuracy, but we are unable to provide refunds or promo codes for USPS performance.

We print and mail your letters and guarantee perfection while we are in control of your documents, and if you received a "Mailing Complete" email from us, or the status of your job says "mailed" you can be certain that we mailed your letters on the date that is listed on our website, which can be found by logging into your account and clicking the History button in the upper right-hand corner of the page.