PDF Errors

If you already have a PDF that has been generated and our system isn't able to accept it do to a particular error code, that could be the cause of a couple reasons.  Here are some questions to ask to help determine if your PDF is not upload-able for some reason:

- Does the PDF have any security restrictions on it? 

- Does the PDF have any electronic signature fields in it?

If either of these are the case, it might be that the pdf isn't upload-able. At that point you could try to run it through PDF software that would make it upload-able. We typically recommend Adobe Acrobat and Microsoft "Preview".

If these options (or other trusted softwares) don't work, it could be that the document has security restrictions on it, at which point those restrictions will need to be removed before being able to proceed.